Customer Service PHONE: 1-800-311-1047 FAX:
1-800-699-2693
Samson is fortunate to have several lube industry experts
in-house to assist you and provide total customer support
and service. Our in-house team can be reached from
7:30 a.m. to 5:00 p.m. Eastern TIme.
Samson is dedicated to offering the best in Customer
Service. Have Questions? Call us at 1-800-311-1047, we will be glad
to assist you!
Samson offices are open from 8am -5pm
Eastern time. If you call after 5pm, please leave a message
on the recorder. A Samson representative will get back with
you as soon as possible.
We can provide answers and solutions in a wide variety of areas:
Order Entry
Order Status - Order Tracking
Pricing
Product Availability
Product Applications
Warranty
Troubleshooting
Installation Guidelines
Assistance in Putting TogetherBill of Materials for Facilities
Cross-Referencing of Competitive Products
Technical Guidance
Return Goods Authorization
Local Distribution Location
Local Service Center/Installation Providers
Sales Rep Contact Information
Literature Orders
Competitive Data and Comparisons
Freight Quotes
Let our team help you and assure your satisfaction with Samson. We want to
make sure you are comfortable and confident in our products and our people.
Call on us! We look forward to
it.
1-800-311-1047
New Customers
We are delighted to welcome you to the Samson
team - we appreciate the opportunity to work with you and will
do all we can to make your experience with us a great one.
If you are placing an order, we will gladly assist you in making sure your order is complete and correct.
If you need literature—product catalogs, etc.—we will be pleased to assist you in obtaining more information about the products you need.
We are here to help you in any way we can.
Current Customers
We appreciate your business!
If there is anything
we can do to make your experience a better one or if
you need technical assistance, please call us at 1-800-311-1047 and
let us know how we may serve you.
Placing your Order
Samson representatives are trained to assist you in placing your order
with us. If you need technical assistance, please be sure to let us know. Call
us at 1-800-311-1047 to place an order, and be
sure to ask us if you have any questions or concerns.
Thank you for visiting Samson. We look forward to working with you!
