Customer Service

Samson trained team of customer service representatives are available to assist you Monday-Friday 8:00 a.m. – 5:00 p.m. EST.

How to Reach Us

The Samson Customer Service Department can assist you with:

  • Product information
  • Product availability, order status, and pricing inquiries
  • Promotional Information
  • Placing orders
  • Return Merchandise Authorization (RMA)
  • Shipping Information & Status
  • Service Center Locations

Customer Service Representatives

  • Adrienne Hamilton
  • Miah Reis
  • Randy Shelton
  • Bob Solesbee

The Samson Technical Service Department can assist you with:

  • Product application recommendations
  • Service support & troubleshooting
  • Product specification assistance
  • Distributor Warranty Assistance
  • Service Center Locations

 

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